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IBH Case Manager

Job Title: IBH Case Manager

Department: Integrated Behavioral Health Service

FLSA: Full-Time; Salary; Exempt

Duration: Open Until

Hiring Range: $50,000 – $60,000/ annually

Position Purpose

The Integrated Behavioral Health Case Manager (SUDS) will provide comprehensive case management and care coordination services to patients/persons with a history of addiction and or suffering from or suspected of substance abuse, to include but not limited to intake assessment, goal setting, long-term care plan development, weekly case plan development, progress monitoring, family and individual advocacy, and referrals. Position will participate in QI activities as needed.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. All applications will be reviewed and those deemed most qualified will be contacted for interview.  Please do not call the Human Resources Office to check the status of an application. Jobs will be open a maximum of 30 days from initial posting.

Essential Duties And Responsibilities

  • Serve as a key member of patient’s care team.

  • Coordinate and connect patients to internal and external resources.

  • Coordinate and collaborate with the OIC behavioral health and primary care providers to improve health outcomes.

  • Provide on-going support and case management expertise to patients and homeless persons.

  • Work with clients to develop individualized case management plans.

  • Meet with patients in office, at their homes or at another designated meeting place.

  • Serves as liaison and refer patients to local health care and social service agencies such as School Health Nursing, dental clinic, DSS, School Health Alliance, Partnership for Community Care, Vocational Rehab, substance abuse treatment facilities, etc.

  • Assist patient as needed with scheduling and confirmation of appointments.

  • Serve as the point of contact, advocate, and informational resource for patients, care team, family/caregiver(s), and community resources

  • Facilitate patient access to appropriate medical and specialty providers and patient assistance programs.

  • Work to meet patient needs effectively and resolve individual barriers through follow‐up, advocacy, and collaboration with OIC staff and other community service providers.

  • Maintain accurate and timely records of activities and services provided to each client.

  • Promotes community awareness of agency by providing patient education in community forums, such as health fairs, daycare centers, schools, malls, drug stores, and other community/agency functions.

  • Monitor ongoing availability of community resources and network services.

  • Assist with tracking of outcome measures and data needed for grant reporting and quality assurance.

  • Other duties as assigned.

Thank you for your interest in employment with OIC, Inc.


REQUIRED: Registered Nurse (RN), Licensed Practical Nurse (LPN), or Licensed Clinical Social Worker (LCSW).

Minimum of 2 years relevant experience preferred.

Other Skills & Abilities 

Must be a self-starter; Willing to travel within the County, Willing to meet with patients at their home or other designated location, Proven ability to work as part of a team; Highly organized and able to prioritize workload; Must have a passion for the community; Strong interpersonal skills; Working knowledge of standard office equipment, technology, and programs, particularly Microsoft Office programs such as Word and Excel.

Equal Opportunity Employeer

OIC, Inc. is an equal opportunity employer.  OIC, Inc. offers equal opportunities to applicants and employees and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, political affiliation and/or any other status protected by law.

Diversity Statement

OIC, Inc. is committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling OIC, Inc.’s vision and goals.

Copyright © 2020 All rights reserved.This health center is a FQHC Health Center Program grantee under 42 I.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).

OIC Family Medical Center receives HHS funding and has Federal Public Health Service (PHS) deemed employment status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

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